Serving the Shady Spring area · Sewer services24-hour sewer emergency contacts
SHADY SPRINGPUBLIC SERVICE DISTRICT

YOUR LOCAL SEWER SERVICE DISTRICT

Here for our
community.
Every day.

Welcome to Shady Spring Public Service District. Find the services, payment options, and information you need—all in one place.

Make a paymentFind a customer form
Office hoursMonday–Friday · 8:00 a.m.–4:00 p.m.
Shady Spring Public Service District sign outside the district office
PROUD TO SERVE THE SHADY SPRING AREALocal service.
A community connection.
01 / BILLING

Pay your bill

Online, by phone, and auto pay information.

View payment options02 / CUSTOMER RESOURCES

Find the right form

Applications, requests, and customer notices.

Explore customer forms03 / PERSONAL ASSISTANCE

Reach our office

Phone numbers, office hours, and directions.

View contact information

CUSTOMER INFORMATION

A few things
to keep in mind.

Helpful reminders from your district, with quick access to the details you need.

PAYMENTS

Auto pay is available

Contact our office for details about setting up automatic payments.

Call (304) 255-1565
PROTECT YOUR SEWER SYSTEM

Please don’t flush wipes

Keep disinfecting wipes and other non-flushable items out of toilets. Help keep plumbing and sewer systems working properly.

CUSTOMER NOTICE

Disconnect information

View the district’s linked disconnect notice and contact the office with questions about your account.

Open disconnect notice

BILLING & PAYMENTS

Your bill.
Your preferred way to pay.

Use the district’s existing Nexbillpay service for online payments, or use the phone payment number below.

ONLINE PAYMENT

Pay online with Nexbillpay

Open the payment portal to manage your bill and make a payment.

Open payment portalPlease allow 1–2 business days for payments to post.
NEED HELP?

Payment assistance

For help with Nexbillpay, contact payment support.

(800) 639-2435

For district account questions or auto pay details, contact our office at (304) 255-1565.

CUSTOMER FORMS & NOTICES

Less searching.
A clearer next step.

Open a district document below. For help completing a form or questions about where to submit it, call our office.

GETTING STARTED

Service application

Access the district’s application document.

Open form
ACCOUNT REQUESTS

Leak adjustment request

Access the district’s linked request form.

Open form
ACCOUNT REQUESTS

Termination request

View the document linked by the district.

Open document
PROPERTY INFORMATION

Vacant residence

View the document linked by the district.

Open document
CUSTOMER NOTICE

Disconnect notice

Review the district’s linked notice.

Open notice

24-HOUR SEWER EMERGENCY CONTACTS

When you need help,
know who to call.

For a sewer emergency, use either district emergency number. For billing and routine questions, contact the office during business hours.

24-hour emergency line(304) 660-6025Call emergency line24-hour emergency line(304) 660-6024Call emergency line
Shady Spring Public Service District office building and accessible entrance
Your district office · 144 Grandview Road

OUR DISTRICT

Local people.
Local service.

Shady Spring Public Service District provides sewer service for the Shady Spring area. Our office is located on Grandview Road in Daniels, West Virginia.

Whether you need help with a bill, a customer form, or a question about your service, our office is here to help during business hours.

Plan your visit

CONTACT & DIRECTIONS

We’re here
to help.

Call, email, or visit our office for district service and account questions.

OFFICE PHONE(304) 255-1565
FAX

304-255-3730

OFFICE HOURS

Monday–Friday
8:00 a.m.–4:00 p.m.

VISIT OUR OFFICE
144 Grandview Road
Daniels, WV 25832
MAILING ADDRESS
P.O. Box 235
Beaver, WV 25813
Shady Spring Public Service District

144 Grandview Road · Daniels, WV 25832

Get directions